DNN Designer
Wednesday, October 23, 2019

Legal Technology Group, Inc.
333 South State Street, #V421
Lake Oswego, Oregon 97034
(503) 200-2936 

Click on video link below
09 Data Universe

Your Litigation Response Plan should include what I call the data universe, that is, the electronically stored information that's needed for your company to respond to litigation.


What email systems, voice mail systems, or document management systems, or document types are used at your company?  This should all be in the plan.


There are 183 billion email messages sent each day. That's 2 million email messages every minute. Now we know most of those are jokes, but there is some key data in emails and we need to find them.


Email is critically important in litigation. In fact, if you look across all cases, I would say that email is probably the most important data type. So it is important in your plan, to identify the email system(s) your company uses. Some companies use more than one email system because they have acquired other companies. Does your company use Microsoft Exchange, Lotus Notes, GroupWise, or CcMail, or other corporate email systems?  You need to know this and it needs to be in the plan.


Specify the protocols and strategies you will to use to extract mailboxes of an individual, group of individuals or just certain individual email messages from the email system. Also, remember discovery requests don't just involve email. If your company uses Microsoft Outlook, you know that items can be saved as contact items, calendar items, tasks, notes, and there are public folders if your company uses Microsoft Exchange. Specify in your Litigation Response Plan how you will respond to requests for contacts, calendars, tasks, and public folder items.

What document management systems do you use?  Does your company use Open Text (formerly Hummingbird), FileNet, or some other document management system?  I used to ask what document managements systems does a client use. More recently, I tend to ask which do they not use because companies tend to use several document management systems and all need to be documented. Include information about your business communication systems, enterprise systems, voice mail systems, instant messaging systems, and company website in your Litigation Response Plan.


Legal Technology Group

Phone: (503) 200-2936

Email: info@LitigationResponsePlan.com

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